The video provides a short overview of how misunderstandings happen and what we should do to avoid them.

Language: English

Subject: Citizenship – Literacy – Social studies

Original caption: View full lesson: http://ed.ted.com/lessons/how-to-avoi…

Have you ever talked with a friend about a problem, only to realize that he just doesn’t seem to grasp why the issue is so important to you? Have you ever presented an idea to a group, and it’s met with utter confusion? What’s going on here? Katherine Hampsten describes why miscommunication occurs so frequently, and how we can minimize frustration while expressing ourselves better.

Lesson by Katherine Hampsten, animation by Andrew Foerster.

Author: TED-Ed (YouTube)

Publication date: 22-02-2016

Video length: 04:32