La vidéo donne un bref aperçu de la manière dont les malentendus se produisent et de ce qu’il faut faire pour les éviter.

Langue: Anglais

Matière: Citoyenneté – Littératie – Sciences sociales

Description originale: View full lesson: http://ed.ted.com/lessons/how-to-avoi…

Have you ever talked with a friend about a problem, only to realize that he just doesn’t seem to grasp why the issue is so important to you? Have you ever presented an idea to a group, and it’s met with utter confusion? What’s going on here? Katherine Hampsten describes why miscommunication occurs so frequently, and how we can minimize frustration while expressing ourselves better.

Lesson by Katherine Hampsten, animation by Andrew Foerster.

Auteur: TED-Ed (YouTube)

Date de publication: 22-02-2016

Durée de la vidéo: 04:32